Shipping policy
Fast & Reliable Delivery Across South Africa
At Calviro, we know you're excited to receive your order, which is why we partner with The Courier Guy, one of South Africa's most trusted courier services, to ensure fast, secure, and reliable nationwide delivery.
Order Processing
- Processing Time: 1–2 Business Days
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been packed and dispatched, you'll receive a shipping confirmation email with your tracking details.
Delivery Times
- Standard Delivery: 1–3 Business Days
- Delivery is available throughout South Africa, including major cities, towns, and most regional areas.
Most customers receive their orders within 1–3 business days after dispatch.
Order Tracking
Every order includes full tracking. Once your parcel has been collected by The Courier Guy, you'll receive a tracking number via email so you can follow your delivery every step of the way.
Shipping Partners
We proudly ship with The Courier Guy to provide dependable nationwide delivery, secure parcel handling, and real-time tracking.
Delivery Delays
While we strive to meet our estimated delivery times, occasional delays may occur due to circumstances beyond our control, including:
- Extreme weather conditions
- Public holidays
- Peak shopping periods
- High courier volumes
- Remote or outlying delivery locations
If your order experiences an unexpected delay, our team will gladly assist you in tracking your shipment and providing updates.
Need Assistance?
If you have any questions about your order or delivery, please don't hesitate to contact our customer support team. We're here to help and ensure your Calviro experience is smooth from checkout to delivery.